SUBMIT A FORMAL COMPLAINT

If you are unable to resolve the issue during your stay or wish to submit a formal complaint, you can contact us by email. Please include the following details:

Your full name and booking reference
Dates of your stay
A description of the issue
Any relevant photos or supporting information

Send your complaint to: info@hotelgrangettes.com
We aim to acknowledge all complaints within 48 hours and provide a full response within 7 working days.

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